An individual claiming getting a period Warner Cable technician try spilling secrets on Reddit.
Moment Warner wire, the second-largest vendor of TV and online sites across the nation, told mineral that it can be investigating the postings. “We’re unable to check if this people is clearly an ongoing or original employee,” a spokesman claimed.
Reddit customer cableguy_the begun an “Ask myself things” (AMA) thread, thread images of his own identification document banner and consistent as proposed proof his work. His or her solutions to the query being available in are really candid. These are some highlights (typos safeguarded).
On Comcast’s pending acquisition time Warner Cable:
We would like the merger because recent group accountable might be worst type of recently records. Many people receiving dismissed because impossible performance metrics. Those strength happens Ann Arbor MI escort review to be for customer care associates and stripped-down from men and women that really go to the homes and hit difficulties . It’s chaos and the business has been work like dump IMHO [in my humble advice].
Regarding tension between experts and client care associates:
Yea careers staff and techs were fighting a combat that nobody considers. All of us loathe all of them, these people loathe you. The two determine subscribers the issue is the apparatus in the event it rarely is actually. Most people tell consumers to only overlook what is the guy about telephone states because chances are excellent, he has never wired a property, strung a drop or fixed cable tv.
On what’s actually wrong along with your connections:
dont feel 50percent of just what the associate throughout the cellphone tells you. Only schedule the technology. Allow him move. He’s carried this out before. Read More The cable guy’s formulas: Technician declaring to be hired for Time Warner wire is definitely advising all on Reddit